Customer Service
Contact Customer Service at 717.565.9667 for any questions that you might have. We can be reached between the hours of 10:00 a.m. through 6:00 p.m. E.S.T.
Credit Cards Accepted: Master Card, Visa and Discover
Orders may be placed: www.pasoy.com
Mailing Address:
Pennsylvania Soy Candle
150 Rocherty Road
Lebanon, PA 17042
Email: info@pasoy.com
Returns:
- All exchanges or returns must be requested within 5 days of receiving your order.
- (Please call 717.565.9667 for return authorization and instructions).
Tax:
- A 6% sales tax will be charged on all PA State sales.
Retail Shipping:
- Pennsylvania Soy Candle will only ship within the 48 contiguous states.
- It is our goal to deliver your product to you as fast as possible. Most orders are shipped out the next business day and will arrive at you destination within three to seven business days.
- We will contact you if your delivery will take longer.
- Please call 717.565.9667 if you need overnight or two day shipping.
Shipping Rates (Per address):
| Amount of Sale |
Shipping Charges |
| $ 0.01 - $ 20.00 |
add $ 7.50 |
| $ 20.01 - $ 35.00 |
add $ 8.50 |
| $ 35.01 - $ 55.00 |
add $ 10.50 |
| $ 55.01 - $ 99.99 |
add $12.50 |
| $100.01 and UP |
= Free Shipping |
**ALL RATES AND TERMS SUBJECT TO CHANGE**
